Skilled communications strategist and goal-oriented project manager with eight (8) years of experience designing, developing, and leading a broad range of client-facing digital projects, online marketing and communications initiatives, typically involving collaboration processes and creative problem solving to develop, organize, and leverage resources toward achieving common goals and meeting client success criteria.
Skills & Proficiencies
Adobe Creative Cloud
Agile Development Methodology
Asana / Basecamp
Brandwatch (Social Listening)
Content Strategy / Development
Drupal 7 & 8
Final Cut Pro
Front-end Development (HTML5)
Microsoft Office Suite
Optimizely (A/B Testing)
RFP / RFQ / Proposal Writing
SCRUM Framework (Product Owner)
Search Engine Marketing (SEM)
Search Engine Optimization (SEO)
Social Media Strategy / Campaign Management
User Experience (UX) / User Interface (UI)
Certified Scrum Product Owner (CSPO)
Work Experience Snapshot
Digital Project Manager; Product Owner
Bixal, October 2018 – Present
Currently serving as the lead Project Manager and providing Product Owner support for Health & Human Services (HHS), Assistant Secretary for Public Affairs (ASPA), Digital Communications Division (DCD) internal communications initiative for the Office of Human Resources (OHR) and the HHS Careers website design, development, and launch. This project will provide key information and resources to 80,000+ HHS employees and the general public.
Responsible for the day-to-day management and operations of multiple projects, including website launches, online communications tools, web applications, advertising campaigns, and data reporting.
Working closely with the federal point-of-contact, as well as internal technical and program team leads to plan and execute system operations projects across multiple teams. Collaborates regularly with other project managers to capture business goals, manage projects, and assign resources. Develop and manage project management plans, product roadmaps, and change management requests. Prepare monthly status reports, performance and change reports, and occasionally supports the on-boarding of new project personnel.
Managing Director; Client Success Lead*
Gray Street Solutions (GSS), August 2013 – October 2018
As the third person to join this boutique, creative digital agency, created and executed—from scratch—the client-facing brand strategy and systematized operational procedure for projects and marketing campaigns.
In five (5) years, enabled GSS leadership to become the “go-to” agency for foreign defense and domestic maritime industries—aiding growth from three (3) clients to 20+ customers in that span. Led both in-house and distributed design and development teams, generating a portfolio of maritime industry-focused digital projects and online advocacy campaigns unrivaled by any other firm in the US.
*Previous positions with GSS include Digital Strategist, Project Manager, and Associate Creative Strategist.
Social Media Engagement Assistant (Game Day Co-Op)
Monumental Sports & Entertainment, September 2013 – December 2013
Managed Washington Wizards gameday "Social Hub" to curate owned and earned social media mentions and drive in-person fan engagement, as well as support post-game communications efforts.
Communications Assistant & Content Strategy
D.C. United (Major League Soccer), January 2013 – August 2013
Planned, proposed, and developed online content and social media strategy for weekly op-eds. Conducted research and analysis for matchday competition articles and produced “game notes” for commentators and associated press.
Digital Marketing Manager
Medical Investment Trust (Asthma & Allergy Center), August 2012 – December 2012
Established an integrated digital presence (Website, Facebook, Google) for this company that managed seven (7) rural health clinics in eastern Kentucky. Spearheaded both digital and grassroots marketing efforts and assumed media buying responsibilities.
Assistant Event Director & Brand Strategy
SportInspired – London, England, UK, May 2012 – July 2012
Assisted the “Community Games” Event Director for an international startup that pairs organized social activities for inner-city youth with corporate sponsors and their corporate social responsibility initiatives.
Master of Professional Studies – Sports Industry Management, Digital Marketing
Georgetown University, December 2013
Bachelor of Arts – Journalism
University of Kentucky, May 2012
Bachelor of Arts – Communications
University of Kentucky, December 2011
Institute on Political Journalism
The Fund for American Studies, Georgetown University, July 2011
Participant: Georgetown University StartupHoyas 2014 Summer Launch Program
Winner: 2014 DC Sports Tech Pitch Contest
Participant: Center for International Studies, University of London
Campus Correspondent: ESPN-U, University of Kentucky